Error codes in RR3

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kretch
 
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Error codes in RR3

Has anyone ever had an Error code #4? This is the second time this year ( had one last May ). I was told to report it to support which I did. I opened the game and it opened on yesterday date which showed the 40% reward. I got that yesterday.  Noticed right away that my gold total was wrong. Did a cloud restore and was told about error code #4. The last time it took nearly 2 weeks for the monkeys to fix my issue. In that time I lost 2 days therefore  not getting the 100% reward nor the 60 gold on the last day. Monkeys did not fix that part and did not replace the reward. The person from support danced around and told me all kinds of things that had nothing to do with my problem and in reality trying to blame me for the errors. Tried to tell me that my device was faulty which it wasn't. Is this just monkey business with their greedy methods trying to avoid helping? I don't get it. 5 1/2 year player here so not a newbie.  Extremely frustrating !!

 
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